At Goodness Gift, placing an order is not just about purchasing a product—it’s about being part of a movement that promotes inclusive employment and empowers individuals on the autism spectrum. But what exactly happens once your order is placed? Here's an upbeat, behind-the-scenes look at our immersive fulfillment process, highlighting the hands-on training, care, and craftsmanship that go into every package.
Step 1: The Order Notification
When you place an order, it sets off a ripple of activity in our fulfillment system. One of our associates, many of whom are neurodiverse individuals benefiting from our program, receives a notification. This is the start of a carefully coordinated process. The associate gathers all the necessary details about your order, including the items requested, and begins preparing to pack everything with precision and care.
Step 2: Crafting with Purpose
If your order includes one of our handcrafted candles, vessels, or coasters, it’s important to know that these items are meticulously made in-house by our talented artisans. Goodness Gift associates take pride in creating these items in small batches, ensuring the highest quality in every piece. The process starts days in advance, with careful attention to detail, from hand-pouring concrete vessels to mixing natural soy wax for the candles.
Every product we create is unique. No two candles or vessels are exactly alike, reflecting both the creativity and craftsmanship of our team. Once your candle, vessel, or coaster is ready, it becomes part of a larger mission—demonstrating how luxury items can also serve a social purpose.
Step 3: Collecting and Packing
Once the items are crafted, it’s time to pack the order. Our associates head back into our warehouse, carefully selecting each item to match your request. This process is more than just picking products off a shelf—it’s about ensuring that every order is personalized and thoughtfully assembled. With each step, we aim to provide a sensory and meaningful experience for both the givers and receivers of our gifts. Our beautifully crafted coasters and vessels are packaged alongside the candles to ensure everything arrives safely and stylishly.
Step 4: Immersive Learning in Logistics and Fulfillment
Behind the scenes, Goodness Gift isn’t just about creating beautiful products—it’s about offering hands-on experience to our associates in a range of fields, particularly logistics and e-commerce. Our initiative is strategically aligned with Canada’s growing e-commerce and logistics sectors, both of which are experiencing significant expansion. E-commerce in Canada is projected to double in revenue, reaching $90 billion USD by 2025 (Statista, June 2022). This rapid growth has driven an increased demand for third-party logistics services, with Canada’s third-party logistics market, one of the largest in North America, expected to grow by over 3% from 2020 to 2025 (Mordor Intelligence, 2022).
This surge in demand has created a high need for skilled labor, and Goodness Gift is helping to fill that gap by preparing neurodiverse individuals to thrive in this industry. Our associates receive immersive training in warehouse management, retail fulfillment, and inventory management, equipping them with the real-world skills that are critical in today’s economy.
Our program goes beyond traditional training. We’ve integrated simulated learning experiences as part of the job, allowing associates to practice, reinforce, and apply skills in real-world scenarios before taking on full responsibilities. This method accelerates skill acquisition, giving our associates the confidence and capability to succeed in one of Canada’s fastest-growing sectors.
Step 5: Shipping with Care
Once everything is packed and ready, the order is sent off to our shipping department. Here, another set of associates ensures that your package is handled with care and shipped promptly to its destination. Whether you’re ordering for personal use or for a corporate gifting program, you can be sure that every detail has been thoughtfully executed. Our corporate gifting options are especially popular, as they offer businesses a way to give luxury gifts with a social impact, showcasing their commitment to inclusivity and purpose-driven business practices.
Why This Matters
When you purchase from Goodness Gift, you're not just receiving a high-quality, handcrafted product. You’re supporting a business model that provides meaningful employment to individuals on the autism spectrum, helping to close the gap in employment for neurodiverse individuals in Canada. This impact is particularly significant in the growing logistics and e-commerce sectors, where trained workers are in high demand.
By blending real-world fulfillment with simulated, immersive training, Goodness Gift equips our associates with the skills they need to thrive in today’s job market.
So, the next time you place an order with us, know that behind every package is a story of empowerment, skill-building, and care. Your purchase supports a greater mission—one that proves luxury can be thoughtful, impactful, and socially conscious. Together, we’re making a difference, one handcrafted candle at a time.
